Why Smart Office AIs Still Need the Big Picture
Imagine hiring a lightning-fast helper who has no idea what your company actually sells!
Big companies love artificial intelligence! They use AI chatbots to chat with customers, smart scanners to sort files, and auto-tools to speed up tricky computer tasks. Each tool is super fast and clever on paper.
There is just one snag: when these digital assistants get to work, they sometimes give goofy answers or make puzzling blunders. Why? Because they lack something called "context." Context is the background story—like knowing what a company sells, how its teams work, and its special house rules.
Think of it like inviting a world-champion chef to cook breakfast, but forgetting to tell them you wanted pancakes. They might serve spicy raw fish instead—super fancy, but not at all what you ordered!
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Based on reporting by MIT Tech Review – AI.